We have all have had “one of those days”. You started off strong, but nothing went as expected. You felt like the better part of your day was wasted. You found yourself contemplating a complete shift, an overhaul or early retirement. Again.
Hold on. Wait. What just happened??
When you get blindsided like that, what you need is some ...
You can improve the quality of your client engagements by influencing and clarifying expectations. There are five key steps to take so you'll understand how to successfully fulfill client expectations.