What is personal information?
Personal information is information about an identifiable individual, as defined in applicable privacy laws.
Personal information is any information that serves to identify a particular individual and can include: name, phone number, address, identification number, or an online identifier. Personal information can also be obtained indirectly through an accumulation of data that when considered together makes an individual identifiable.
What personal information does TCC collect
TCC collects the following personal information:
- Email address
- Phone number
- Business name
- Business title
- Browsing data and data obtained through cookies (see below)
How TCC collects personal information
In order to sign up for TCC’s newsletter, we ask you to provide the following information: your name and email address. When you become a client of TCC we ask for information that may serve to make you identifiable when all of that information is considered together. This information is kept in a secure database. We will not transfer, distribute, lend, or disclose any of the information to third parties unless we are required by law or have your express consent to do so.
In addition, TCC may collect personal information in the following ways:
a. Browsing – while you browse TCC’s website, TCC automatically receives and records information on its server logs from your browser, including IP addresses, any pages you visit, documents you download, the type of browser you use and your operating system. TCC makes no attempt to identify you or to track your individual browsing activities.
Transformationcatalyst.ca automatically sends cookies to your computer. These cookies are then stored on your hard drive. However, as soon as you close your browser, Transformationcatalyst.ca destroys the matching session cookie(s) kept on our server. Depending on your browser settings, the session cookies stored on your hard drive may remain, but the matching cookies will no longer be retained by TCC.
c. Email – while our newsletter does require that we keep email addresses in our database for communication purposes, we do not collect the email addresses of anonymous visitors to Transformationcatalyst.ca. TCC will only record your email address if you send an email message and TCC will only use your email for the purpose for which you have expressly provided it. Your email address will not be added to a mailing list or used for any other purpose without your consent. However, please be aware that email transmission over the Internet with TCC is not encrypted and, therefore, is not completely secure. Email sent to and from TCC may be intercepted or viewed by other Internet users without your knowledge or permission while it is in transit to or from us.
Lawful Use of Personal Information
TCC uses the personal information it collects for the following purposes:
i. to understand and respond to the inquiries, feedback, needs and preferences of TCC’s clients and website visitors and other individuals;
ii. to conduct research and statistical analysis;
iii. to advertise TCC events and promotions;
iv. to distribute newsletters, promotional information, and other material to individuals, in any format or media;
v. to develop, enhance, market, advertise, sell, or otherwise provide TCC’s services;
vi. to update and verify our databases and information provided by individuals;
vii. to detect and protect TCC, its affiliates, and other third parties against error, negligence, breach of contract, theft, fraud, and other illegal activity;
viii. as permitted by, and to comply with, any legal or regulatory requirements or laws; and
ix. for any other purpose to which an individual consents.
Links to other Websites
Where do we store your Personal Information and how do we secure it?
TCC uses Daylite, Billings Pro, and MailChimp to process and store our data on their servers in secure locations.
To help protect the confidentiality of your personal information, TCC employs administrative and technological safeguards appropriate to the sensitivity of your personal information. For instance, we operate secure data networks protected by standard firewall and password protection systems. The use of these security measures is not a guarantee that information supplied over the Internet will not be intercepted.
How can you obtain access to your personal information?
As a user of the TCC website and/or a client of TCC, your data protection rights are as follows:
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to complain to a supervisory authority
- The right to withdraw consent
If you wish to exercise any of these rights, you may contact TCC either by email to TCC or in writing to our office.
TCC takes its responsibility for collection and storage of personal information very seriously and has put the following measures in place to demonstrate compliance with applicable laws and best practices:
- adopting and implementing data protection policies;
- putting written contracts in place with organizations that process personal data on its behalf;
- maintaining documentation of its processing activities;
- implementing appropriate security measures;
- recording and, where necessary, reporting personal data breaches;
- carrying out data protection impact assessments for uses of personal data that are likely to result in high risk to individuals’ interests; and
- appointing a data protection officer.
If you have any comments, questions or complaints please contact us.
Updated August 13, 2018